Terms and Conditions

Please read these Terms and Conditions carefully before using our online platform or engaging with any of our products and services.

1. Acceptance of Terms

By accessing or using our site, products, or services provided by Velocity Simulations, you agree to comply with and be legally bound by these Terms and Conditions. If you do not agree with any part of these Terms, please do not use our platform or services.

2. Services Provided

Velocity Simulations offers the following services:

• Development of high-fidelity racing simulation software;
• Design and manufacturing of professional-grade racing game peripherals;
• Custom gaming rig assembly and optimisation;
• Technical support and system integration for simulation setups;
• Consultancy services for esports and simulation training facilities.

Use of any of these services is subject to the specific terms outlined herein and those provided with the individual products or service contracts.

3. Intellectual Property

All content, software, hardware designs, logos, trademarks, and proprietary information on this platform or included in our products and services are owned or licensed by Velocity Simulations. You may not reproduce, distribute, modify, or create derivative works from any part of our materials without explicit written permission.

4. User Obligations

When using our online platform or products, you agree to:

• Provide accurate and complete information when requested;
• Use services and products only for lawful purposes;
• Not interfere with or disrupt the operation of the platform or any connected services;
• Comply with all applicable laws and regulations related to your use of our services.

5. Purchasing and Payment

All purchases of software, peripherals, or custom rigs are subject to payment in full as specified at the point of sale. Pricing is inclusive of applicable taxes unless otherwise stated. Velocity Simulations reserves the right to change prices and fees without prior notice, except for confirmed orders.

6. Shipping and Delivery

Delivery times for physical products are estimates only and not guaranteed. Velocity Simulations is not responsible for delays caused by carriers or customs processes. Risk of loss passes to the customer upon delivery of physical products.

7. Warranty and Returns

Our products come with warranties as detailed in the relevant documentation provided with your purchase. Custom-built rigs and software solutions are warranted according to their specific terms. Returns and refunds are handled case by case and must comply with consumer rights laws applicable in your region.

8. Limitation of Liability

Velocity Simulations shall not be liable for any indirect, incidental, punitive, or consequential damages arising from the use or inability to use our products and services, including but not limited to loss of profits, data, or business interruption, even if we have been advised of such possibility.

9. Technical Support and Updates

Technical support is provided according to the service level agreements or terms communicated at the time of purchase or engagement. Velocity Simulations may release updates or patches to software products to improve functionality or fix issues without prior notification.

10. Privacy

Our Privacy Policy governs the collection and use of personal information on this platform. By using our services, you acknowledge and agree to the terms outlined in that policy.

11. Termination

We reserve the right to suspend or terminate access to our platform, products, or support services if we believe there is a violation of these Terms or any applicable laws. Termination does not limit our rights to pursue legal remedies.

12. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of Victoria, Australia. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Melbourne, Victoria.

13. Contact Information

For any queries or concerns regarding these Terms, please contact us by mail at:

Phone: (03) 9876 5432